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Boosting Conversions on Your SaaS Site: Three Proven Strategies

11 Jan 2022
www.8minutesiteaudit.com/blog/boosting-conversions-on-your-saas-site-three-proven-strategies

Introduction

In the highly competitive world of Software as a Service (SaaS), success isn't solely about the quality of your product. Conversions play a pivotal role in determining the growth and profitability of your SaaS company. Whether you offer project management software, marketing tools, or any other SaaS solution, optimizing your website to increase conversions is essential. In this article, we'll explore three effective strategies to help you enhance conversions on your SaaS site.

1. Clear and Compelling Call-to-Action (CTA)

A clear and compelling Call-to-Action is the cornerstone of any high-converting SaaS website. The CTA is what guides your visitors towards taking the desired action, whether it's signing up for a free trial, requesting a demo, or making a purchase.

Here's how you can optimize your CTA:

  • Color and Design: Make your CTA button stand out with a contrasting color that aligns with your brand. Use crisp, high-quality graphics to make it visually appealing. A/B testing different button designs can help you discover what works best with your audience.
  • Action-Oriented Text: Use concise, action-oriented text for your CTA buttons. Instead of "Learn More," try "Start Your Free Trial" or "Get Instant Access." Make it clear what users will get when they click.
  • Positioning: The CTA should be prominently displayed above the fold, so it's visible as soon as visitors land on your site. For longer pages, consider placing additional CTAs strategically throughout the page.
  • Microcopy: Don't overlook the microcopy around your CTA. Provide a brief explanation of the value users will gain by taking the desired action.

Examples of bad CTA buttons and Good CTA Buttons
A call to action should be just that! A CALL…. TO a user… to take ACTION…

2. Social Proof and Testimonials

In the SaaS industry, building trust with potential customers is essential. Social proof in the form of testimonials, reviews, and case studies can significantly boost conversions. Here's how to utilize social proof effectively:

  • Customer Testimonials: Showcase positive feedback from satisfied customers. Include their name, photo, and even a video testimonial if possible. This humanizes your brand and builds credibility.
  • User Reviews: Encourage users to leave reviews on third-party review sites like G2 Crowd, Capterra, or Trustpilot. Display these ratings and reviews on your website to show that others trust your product.
  • Case Studies: Share in-depth case studies highlighting how your SaaS solution solved real problems for your customers. Include data, charts, and success stories to demonstrate the value of your product.
  • Trust Seals and Logos: Display trust seals and logos from recognized organizations, such as McAfee, BBB, or industry-specific certifications, to reassure visitors about the security and quality of your software.

Good examples of social proof you can use in a website
Social proof comes in many forms, at least consider real life user reviews or testimonials along with some trust seals if you can get them.

3. A/B Testing and Optimization

A/B testing is the process of experimenting with different elements on your SaaS site to identify what resonates best with your audience. Continuous optimization based on A/B testing results can lead to significant improvements in conversion rates. Here's how to implement A/B testing:

  • Identify Key Variables: Start by identifying key variables to test, such as headline text, CTA button color, form length, or pricing models.
  • Use A/B Testing Tools: Utilize A/B testing tools like Optimizely, Google Optimize, or VWO to set up and track experiments. These tools provide valuable insights into user behavior.
  • Iterate and Improve: Regularly review the results of your tests and iterate on your website design and content. What works today may not work tomorrow, so stay adaptable.
  • Segmentation: Segment your audience and conduct A/B tests tailored to specific user groups. This allows you to tailor your website to different personas.

Optimizely Screenshot
You can run A/B tests with Optimizely to test various aspects of your website.

Conclusion

Increasing conversions on your SaaS website is not an overnight endeavour, but with dedication and the right strategies, it's entirely achievable. A clear and compelling CTA, social proof, and A/B testing are three fundamental elements that can drive significant improvements in your conversion rates. Keep in mind that while these strategies are tried-and-true, you must adapt them to suit your unique audience and SaaS product. As you continue to optimize your website, you'll be well on your way to converting more visitors into loyal customers and driving the growth of your SaaS business.

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I'm Darragh ☘️

{Dar • Ra }
I am an Irish freelance website and UX designer with 5 years experience in world-class design agencies and startups.
I am the lead designer for product and website at Nurture, one of the most ambitious startups in the EdTech market right now.
I have generated over €1.2m in revenue pipeline for Nurture designing landing pages like this one.
I have designed dozens of sites for fresh startups, non-profit org's, freelancers and post-seed funding startups.
I'm the first Relume Expert from Ireland. You can hire me on Contra!

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